Privacy Policy

Ana Vitória Andrade de Jesus Ramos recognizes the importance of protecting your personal data, regardless of its nature, and we value honesty and transparency above all. This allows us to build a solid and lasting relationship with our clients based on trust and mutual benefit. With the entry into force of the new European Union General Data Protection Regulation (EU 2016/679), Ana Vitória Andrade de Jesus Ramos has developed a set of security measures aimed at protecting your data, as reflected in our Privacy Policy.

If you have any questions regarding this Policy, you may contact us by email at av.madeiraholidays@gmail.com or by mail at: Ana Vitória Andrade de Jesus Ramos, Estrada do Moreno, 258C, 9350-142, Ribeira Brava, Madeira, Portugal.

  1. Company Identification

1.1. This website and the corresponding Privacy Policy are managed by Ana Vitória Andrade de Jesus Ramos, Estrada do Moreno, 258C, 9350-142, Ribeira Brava, Madeira, Portugal, with NIF 240471369.

1.2. By browsing our website, you consent to the terms described in this Privacy Policy.

  1. Our Principles

2.1. Respect for the client’s will

We respect the privacy and security of your personal data and ensure that your preferences are managed autonomously, freely, and simply. If you disagree with any part of this Policy, you may object at any time by contacting us via email at av.madeiraholidays@gmail.com or by mail at Ana Vitória Andrade de Jesus Ramos, Estrada do Moreno, 258C, 9350-142, Ribeira Brava, Madeira, Portugal. We will do our best to respect your wishes and concerns.

2.2. Best practices

Ana Vitória Andrade de Jesus Ramos, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We ensure that your personal data is processed in Portugal in a correct and lawful manner and in accordance with best practices.

2.3. Strict necessity

In processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. Therefore, the use of your personal data will always be minimal and not exceed the original purpose for which it was collected or processed.

  1. Collection and Processing of Personal Data

3.1. The personal data collected and processed by Ana Vitória Andrade de Jesus Ramos are only those voluntarily, explicitly, and unequivocally provided by you through the forms on this website.

3.2. The personal data collected include: name, gender, date of birth, email, phone number, address, and NIF.

 

  1. Purpose of Personal Data Processing

4.1. Your personal data are collected and processed by Ana Vitória Andrade de Jesus Ramos solely for purposes strictly related to the use of this website, associated services, product sales, management and improvement of the Loyalty Program, direct marketing, and customer support.

4.2. Ana Vitória Andrade de Jesus Ramos aims to maintain a relationship with the client, providing relevant benefits, information, and content related to our brand. Your data will only be processed for these specific, explicit, and legitimate purposes and will not be used incompatibly with them. Collected data are adequate, relevant, and not excessive relative to these purposes.

4.3. When you browse our website, we collect cookies. Depending on how you manage cookies on our website and your interactions with us, we may use some information collected via cookies to ensure proper website functionality, such as displaying content correctly, remembering your cart or registration, adjusting screen resolution, or improving our offers. This information may include registration data, location, session duration, selected products, your device, browser, and IP address. You can manage cookie consent in your Customer Area on our website.

4.4. When browsing our website and subsequently visiting platforms with advertising formats (social networks, Google, and other partners), you may be exposed to ads from our brand. We also use data to reach potential new clients who may be interested in our products.

 

  1. Consent

Respecting the client’s will is one of Ana Vitória Andrade de Jesus Ramos’s main concerns regarding the processing of personal data. Explicit and unequivocal consent will be requested for all data processing that is not strictly necessary for the completion of the relevant purpose, such as providing services and delivering purchased goods.